Flight delay Compensation calculator
You can claim upto $700 / passenger for flight delays. Check the amount airlines owes for you.
E.g., 19.11.2017

Flight Delays / Cancellations / Denied Boarding Compensation Claims

Air Passengers are entitled for compensation of delayed flights in the US as per Federal laws. Similar guidelines for air passenger rights are in place in European Union. We offer services for expeditious claim settlement on behalf of all air passengers, including US citizens, flying in and out of EU skies. You just need to claim now and enter your claim using the compensation calculator.

Delayed flight compensation you can claim

There are different claim entitlement levels which are dependent on the reasons for the delay or cancellation of your flight. The undernoted list forms the usual cause for the distress of air passengers. An overview of the financial compensation which can be claimed from the air carriers as per EU laws is also given.

  • Denied boarding / overbooked
  • Cancellation
  • Delay

Denied boarding / overbooked

What is denied boarding?

One of the most disappointing woes of any air passenger is the denial to board the flight despite having confirmed ticket and arriving in time for boarding.

How much can you claim?

The DOT (Department of Transport) guidelines in the US and EEC (European Economic Council) guidelines applicable for all member states of European Union provide adequate financial compensations for bumped passengers. As per EU laws, the passenger can claim financial compensation for delays of more than 3 hours (refer to “delay” column) in case the airline provides you rerouting through alternative flights, the compensation amount may be reduced by 50% if you reach the destination within 2 hours of the original schedule (in case of distance within 1500 KM) or 3 hours of the original schedule (for distance within 1500 – 3500 KM) or 4 hours (for distance beyond 3500 KM). The passenger does not require to pay anything extra on account of being routed through alternative flight.

The US Federal law requires compensation of $650/$1300 or 200%/400% of the oneway fare, whichever is lower and is termed as DBC (Denied Boarding Compensation).

Both US and EU guidelines mandate that the DBC or financial compensation for bumped passengers is payable to passenger holding Zero fare tickets or promotional tickets as well.

What duty of care does the airline have?

Meals & Refreshments

The passengers of the delayed flights need to be provided reasonable meal or refreshments free of cost to the passengers in relation to the quantum of delay and circumstances.

Communications

In the event of delay, the airline should provide free access to at least two telephone calls, Fax messages or emails facilities to the passengers.

Hotel accommodation

The airline is duty bound to provide free hotel accommodation near the airport if your flight has been delayed for one or more nights.

Claims for compensation on a later date

Just like in US, the passengers in the EU zone have to ensure that they have reported to the gate positively within the time limit parameter for boarding your booked flight. The airline should not have any grounds to reject your claim on this account (which is very common for them) or raise counter claim that the passenger did not wish to fly. The following tips may be very useful for the passengers;

If your flight gets delayed:

  • stay at the gate and listen to the announcements
  • try to collect some ‘proof of delay’ (e.g. take a photo of the departure board with your smartphone)
  • ask for the reason for the delay
  • if you’re bored, you could also tell other passengers about Claim Flights!

If your flight gets cancelled shortly before it was due to take off:

  • try to collect evidence of the cancellation (for example archive emails or printed letters)
  • try to check-in (so that the airline cannot claim that you were not there)
  • take a photo of the information board with your smartphone
  • if possible exchange your business card with other passengers who can act as a witness of the fact you were there.

The claims for delayed flight compensation to the airline may be made within 3 to 6 years of the date of your scheduled flight which was delayed or cancelled. The time frame window varies from country to country in the EU and depends on the jurisdiction of the country from where the flight was booked. The precise answer for the claim admissibility can be provided on getting the specific details of your delayed/cancelled flight.

What is cancellation?

Any flight, which was previously planned and had even one passenger reservation, did not take off will be termed as cancelled flight.

How much can you claim?

You can claim for compensation for any cancelled flight if the information for cancellation of scheduled/booked flight is not provided at least 14 days before the scheduled time of departure.

As per EU laws, the passenger can claim financial compensation for delays of more than 3 hours (refer to “delay” column) in case the airline provides you rerouting through alternative flights, the compensation amount may be reduced by 50% if you reach the destination within 2 hours of the original schedule (in case of distance within 1500 KM) or 3 hours of the original schedule (for distance within 1500 – 3500 KM) or 4 hours (for distance beyond 3500 KM). The passenger is not required to bear any extra cost whatsoever on account of being routed through alternative flight. All delays are calculated on the basis of the scheduled arrival of the booked flight at the destination point.

What duty of care does the airline have?

Meals & Refreshments

The passengers of the delayed flights need to be provided reasonable meal or refreshments free of cost to the passengers in relation to the quantum of delay and circumstances.

Commuications

In the event of delay, the airline should provide at least two telephone calls, Fax messages or emails facilities to the passengers.

Hotel accommodation

The airline is duty bound to provide free hotel accommodation near the airport if your flight has been delayed for one or more nights.

Transport

The airline must provide you with transport between the hotel and airport if the alternative flight provided by the airline is scheduled to take off at least one day later to the original booked flight.

Useful tips and timeline to claim compensation for cancelled flights

Just like in US, the passengers in the EU zone have to ensure that they have reported to the gate positively within the time limit parameter for boarding your booked flight. The airline should not have any grounds to reject your claim on this account (which is very common for them) or raise counter claim that the passenger did not wish to fly. The following tips may be very useful for the passengers;

If your flight gets delayed:

  • stay at the gate and listen to the announcements
  • try to collect some ‘proof of delay’ (e.g. take a photo of the departure board with your smartphone)
  • ask for the reason for the delay
  • if you’re bored, you could also tell other passengers about Claim Flights!

If your flight gets cancelled shortly before it was due to take off:

  • try to collect evidence of the cancellation (for example archive emails or printed letters)
  • try to check-in (so that the airline cannot claim that you were not there)
  • take a photo of the information board with your smartphone
  • if possible exchange your business card with other passengers who can act as a witness of the fact you were there.

The claims for delayed flight compensation to the airline may be made within 3 to 6 years of the date of your scheduled flight which was delayed or cancelled. The time frame window varies from country to country in the EU and depends on the jurisdiction of the country from where the flight was booked. The precise answer for the claim admissibility can be provided on getting the specific details of your delayed/cancelled flight.

What is delay?

Any flight which is delayed by 2 hours or more is considered as delayed flight.

How much can you claim?

Like the regulations in US for financial compensations to the air passengers of delayed flights, the EU regulation allows you to claim for financial compensation for flights delayed by 3 hours or more as follows: Euro 250 for distances within 1500 km; Euro 400 for distances between 1501 to 3500 km and Euro 650 for distances beyond 3500 km. It may be noted here that all flights from Europe to US are beyond 3500 km.

What duty of care does the airline have?

Meals & Refreshments

The passengers of the delayed flights need to be provided reasonable meal or refreshments free of cost to the passengers in relation to the quantum of delay and circumstances

Communications

In the event of delay, the airline should provide free access to at least two telephone calls, Fax messages or emails facilities to the passengers.

Hotel accommodation

The airline is duty bound to provide free hotel accommodation near the airport if your flight has been delayed for one or more nights.

Transport

The airline must provide you with transport between the hotel and airport if the alternative flight provided by the airline is scheduled to take off at least one day later to the original booked flight.

Useful tips and timeline to claim compensation for delayed flights

Just like in US, the passengers in the EU zone have to ensure that they have reported to the gate positively within the time limit parameter for boarding your booked flight. The airline should not have any grounds to reject your claim on this account (which is very common for them) or raise counter claim that the passenger did not wish to fly. The following tips may be very useful for the passengers;

If your flight gets delayed:

  • stay at the gate and listen to the announcements
  • try to collect some ‘proof of delay’ (e.g. take a photo of the departure board with your smartphone)
  • ask for the reason for the delay
  • if you’re bored, you could also tell other passengers about Claim Flights!

If your flight gets cancelled shortly before it was due to take off:

  • try to collect evidence of the cancellation (for example archive emails or printed letters)
  • try to check-in (so that the airline cannot claim that you were not there)
  • take a photo of the information board with your smartphone
  • if possible exchange your business card with other passengers who can act as a witness of the fact you were there.

The claims for delayed flight compensation to the airline may be made within 3 to 6 years of the date of your scheduled flight which was delayed or cancelled. The time frame window varies from country to country in the EU and depends on the jurisdiction of the country from where the flight was booked. The precise answer for the claim admissibility can be provided on getting the specific details of your delayed/cancelled flight.

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