flight delay compensation

If you have experienced flight delays for more than 3 hours or if your flight was cancelled without any prior notice then according to EC Regulation 261/2004, you have the right to claim compensation. The compensation amount for delayed flights and cancellation of flights is up to $700 (600€).

There can be a certain reason behind your delayed flight which further causes the passengers to suffer. Keeping in mind different problems faced by passengers due to cancelled or delayed flight, European Commission (EC) decided to pass a Regulation No. 261 in 2004, which came into effect from February of 2005.

We, Claim Flights professionals are here to help the passengers who have experienced flight cancellations or flight delays. We stringently follow European Union Regulation on flight compensation for the flight passengers to know and understand "What their basic flight rights are?" and help them to claim compensation for flight delays as per the EU 261 Rule.

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FLIGHT DELAY COMPENSATION CALCULATOR



    Compensation That You Can Claim On Delayed Flights

    For flight delays, compensation amount can vary depending upon the hours of delay and distance between departure and arrival airport.

    In order to claim delayed flight compensation, your flight should be delayed for minimum of 3 hours. Even if your flight was delayed for 2 hours 59 minutes, you cannot claim compensation.

    The table given below will help you to know the approximate amount in Euros (€) that you can claim from airlines for flight delays based on EU Regulation 261/2004.

    ARRIVAL DELAY DISTANCE COMPENSATION
    Up to 2 hours 59 mins Any Distance No
    3 hours or more Less than or equal to 1500 km 250 €
    More than 1500 km within EU 400 €
    1500 to 3500 km 400 €
    3 to 4 hours 3500+ km 300 €*
    4 Hours+ 3500+ km 600 €

    *We dealt with many cases and got compensation for flights being delayed for 3 hours, however, recently some of the courts have made their judgment for flights delayed for 4 hours or more.


      Am I Entitled To Claim Compensation For Delayed Flight?

      The airlines are master of giving excuses when it comes to flight delay compensation in order to avoid it for one and for all. One of the common excuses used by most of the airlines is that your flight was delayed due to some exceptional circumstances under which you are not entitled to receive any compensation.

      To avoid such situation, it is important that everyone should know their rights on delayed flights, so that air passengers can claim valid compensation amount for the inconvenience caused.

      airport passengers flight delayed
      Flight Delay Compensation Calculator
      E.g., 27.07.2017


      Let’s Make It Easy To Understand

      To make things easier for you to understand, let's use a simple example. If you have traveled between London to Los Angeles with British Airways flight number BA268, say almost 3 years back, and it was delayed for more than 4 hours then even today you have complete right to claim compensation against your British Airways delayed flight.

      EC Regulation 261/2004 was made back in 2004 and was implemented from 2005. Under EU 261 Rule, the air passengers have right to claim compensation for flight delays, flight cancellations and denied boarding that can be up to $700 (600€), if the airlines are responsible for it, whereas there is no compensation if the delay or cancellation was caused due to exceptional circumstances.


        Exceptional Circumstances

        What Are Exceptional Circumstances? Can I Claim Compensation For Flight Delays Due To Exceptional Circumstances?

        There are some legitimate exceptional circumstances under which you cannot claim compensation, which are as follow:

        1. Flight delayed due to natural disasters such as earthquake, tsunami, bad weather and volcanic eruption.
        2. Flight delayed due to technical issues caused due to bird hitting the plane engine.
        3. Flight delayed due to Strike of the Crew members.
        4. The destination is under political unrest..

        You can also check the Law Case Database to know more about above mentioned exceptional circumstances.

        The table given below also clarifies that when a passenger can or cannot claim for his compensation when it comes to exceptional circumstances:

        STRIKE NATURAL DISASTERS TECHNICAL PROBLEM
        Extraordinary Circumstances (cannot claim compensation) Strike is an exceptional circumstance under which you cannot claim. Earthquake, Tsunami, Extreme bad weather, Volcanic eruption are natural disasters and cannot be controlled thus you cannot claim. If happen on broader scale, for examples closure of Airport due to technical problem.
        Not an Extra-Ordinary Circumstances (can claim compensation) If any other airline was operational during strike then there is possibility of getting compensation for delayed flights. If there was a run before and the runway was not cleaned then you can claim compensation for flight delays/cancellations. If it could be avoided, for example by catching birds at the runway, keeping spare parts.

        Note: Strike is only considered to be an exceptional circumstances if all flights traveling same day are cancelled or delayed. However, if other flights were operational then you can go ahead and claim compensation for flights delayed beyond 3 hours.

        Flight Delay Compensation Calculator
        E.g., 27.07.2017

        CALCULATE THE DISTANCE & TIME TO CHECK IF YOUR FLIGHT ENTITLES YOU COMPENSATION

        The total amount of compensation is calculated from the time when the passenger were to depart or the time when the door of the aircraft was opened. Usually airlines for the sake of saving their money claims that the compensation time starts when the aircraft hits the runway.

        In order to know your flights' distance, Great Circle Mapper Tool can be used where you can simply enter your departure and arrival airport details and come to know about the distance of your flight.

        Or else you can use our free flight delay compensation calculator to check your compensation amount that airlines owes for you. You need to just enter your flight number and date of travel and you will come to know the exact compensation amount that you can claim from the airline.


          Flight Delay Compensation Calculator
          E.g., 27.07.2017


          HOW TO CLAIM COMPENSATION FOR DELAYED FLIGHT?

          Passenger Rights To Claim Flight Delay Compensation

          Case 1: Flight Delayed On Arrival Than The Scheduled Arrival Time

          i. If the flight was delayed for 3 or more hours at arrival airport and the total travel distance is up to 1500 km; you can claim compensation up to 250€. e.g. say, if your American Airlines flight (AA 6276) from London (LHR) to Madrid (MAD) is delayed at Madrid Airport for more than 3 hours then the compensation can be claimed up to 250€.

          ii. If the flight was delayed for 3 or more hours and the total travel distance was 1501 to 3500 km; you can claim compensation up to 400€. e.g. say if your Air France flight (AF 1890) from Paris (CDG) to Istanbul (IST) is delayed for more than 3 hours then the compensation can be claimed up to 400€.

          iii. If the flight was delayed for 4 or more hours and the total travel distance was 3500+ km; you can claim compensation up to 600€. e.g. say if your Air China flight CA 966 from Frankfurt (FRA), Germany to Beijing, China (PEK) is delayed at Beijing Airport on arrival then you can claim flight delay compensation up to 600€.

          Air passengers can claim compensation for flight delay of 3 hours or more as the tabulated data present below:
          Distance Compensation Amount
          <= 1500 km 250 €
          1500 km to 3500 400 €
          >= 3500 km 600 €
          FLIGHT DELAY COMPENSATION CALCULATOR

          Case 2: Flight Delayed Beyond Your Flight Scheduled Departure Time

          i. If the flight was delayed for 2 or more hours and the total travel distance was maximum 1500 , OR

          ii. If the flight was delayed for 3 or more hours and the total travel distance is between 1501 km to 3500 km , OR

          iii. If the flight was delayed for 4 or more hours and total travel distance is above 3500 km
          Airlines should offer free meals as well as refreshments to their passengers while they are waiting for their flight. The airline should also offer them to make 2 free phone calls, emails or even fax.

          iv. If the flight was delayed for more than 5 hours.
          Airlines should provide refund of full ticket cost that also within next 7 days. You can also claim refund for the connecting flights and ask for the return flight to your original departure destination. (Read More)

          v. If the flight is delayed for a day and it is necessary to stay.
          Airlines should provide you hotel accommodation and transport facility between airport and hotel.


            Flight Delayed To Depart For More Than 5 Hours

            Under EC Regulation 261/2004, if your flight delays for 5 or more hours then you as an air passenger is eligible to claim refund of your flight ticket cost including the connecting flights (only if they are booked under same leg) within only 7 days.

            The compensation is not the only thing the airline should provide to their passengers. Following are the list of things that every airline should offer to their passengers in case the flight has been delayed:

            1. Snacks & Beverages.
            2. Facility to do emails and make phone calls.
            3. If during the delayed hours, passengers have no other choice but to stay at a hotel, the airline should offer hotel accommodation and transport facility to it.
            4. In case the connecting flight of the passenger has been delayed for 5 hours or more than a free flight to original destination or some alternate facility to transport to their original destination must be offered.



              For missed flight connection:

              You can also claim refund for the connecting flights that you were missed due to your first flight delay and ask for the return flight to your original destination.

              How To Claim Delayed Flight Compensation Through Us?

              The procedure to claim for the delayed flight compensation is very easy when it comes to "Claim Flights", specialized in claiming compensation for delayed or cancelled flights.

              All you need to do is enter the details of your flight which includes your flight number, date of your flight in our free Flight Delay Compensation Calculator that is available on our website.

              Once you have entered all the required information, you need to enter the reason why your flight was cancelled or delayed. Our compensation calculator will let you know how much compensation amount you can claim for your delayed / cancelled flight.

              The process doesn’t take more than 3 minutes. To claim compensation on your behalf, you need to give your personal data and sign the claim form digitally.


                Claim Flights 3 Steps Claiming Process

                Step 1
                Input Claim

                Enter your Flight Number as well as Date of your flight.

                It will take 2-3 minutes to enter all the required data. You can then end the procedure with your digital signature.

                Step 2
                Let us work

                Using our database, everything about your case will be well researched and soon one of our experts will manage everything in order.

                We can put your claim together.

                Step 3
                Get paid

                You compensation will be transferred directly to your bank account.

                We can also send you invoice in .pdf format if requested.

                  Why Choose "Claim Flights"?

                  We, Claim Flights experts believe in the "No Win-No Fee" policy. We do not charge our customers any fee until we actually settle the case in their favor and get their compensation from the airlines.

                  We have a team of experts who have all the information that is needed regarding the passenger’s flight. Our experts are here to win the case for you. For your part, you need to provide us all the required information and assign us by signing digitally to claim compensation from airline on your behalf.

                  We have a great record of the success stories and in comparison to our competitors, we charge futile amount from our customers. We believe in keeping our customers well informed which is why we update them with everything and also educate them about the passenger rights so that they can handle such situations in future.

                  How To Know The Amount To Claim For Your Delayed Flight?

                  To know how much amount you can claim for your delayed or canceled flight, all you need to do is give us your flight number and exact date of your flight. Our flight delay compensation calculator will do all the work for you.

                  Flight Delay Compensation Calculator
                  E.g., 27.07.2017


                    HOW TO CLAIM COMPENSATION FOR CANCELLED FLIGHT?

                    Your Rights To Claim Compensation For Cancelled Flights

                    If you are traveling from the EU Airport with any European or even Non-European airline, or if you are travelling from any other airport (Non-EU) to the EU airport with an EU registered airline then you can claim compensation in case you have experienced flight cancellations without any prior notification. The claim amount can be up to $700 as per the EC Regulation 261/2004.

                    For flight cancellation passengers can choose any of the following options

                    1. Can ask full refund of flight ticket cost, (OR)
                    2. Re-routing flight to final destination with a same air carrier on another flight at the same date (OR)
                    3. Re-routing flight to final destination with a same air carrier on another flight at a later date.

                    Note: If you choose 2nd option then the airline should provide following facilities to you:
                    1. Foods & Beverages;
                    2. Two telephone calls, emails, fax messages;
                    3. Reasonable hotel accommodation where a stay of one or more nights becomes necessary.
                    4. Transport facility between the airport and place of accommodation.

                    If you were offered an alternate flight but it was delayed on departure or arrival then also you can claim compensation. To claim compensation you can see the following cases to know how much amount you are entitled to from the airline.

                    Case 1: You Were Informed About Cancellation Of Your Flight Less Than 7 Days Prior To Your Flight Departure Date

                    • If your flight was cancelled less than 7 days before departure, check the below table to know the amount you can claim from the airlines:

                    Flight Distance

                    Departure & Arrival Flight Delay Hours

                    Compensation

                    Less than 1,500 km Departure - at least 1 hour earlier & Arrival - up to 2 hours later 125 €
                    Arrival - at least 2 hours later 250 €
                    Between 1,500 km to 3,500 km Departure - at least 1 hour earlier & Arrival - up to 3 hours later 200 €
                    Arrival - at least 3 hours later 400 €
                    More than 3,500 km Departure - at least 1 hour earlier & Arrival - up to 4 hours later 300 €
                    Arrival - at least 4 hours later 600 €
                    • In case your flight was cancelled and the airline offered you re-routing but the departure time of the re-routed flight offered by airline is at least 1 hour early than your scheduled flight departure time and the arrival time of the re-routed flight is at least 2 hours later than your scheduled flight arrival time then you can claim flight delay compensation i.e. 125€. However, if the delay exceed 2 hours then the compensation is 250€ for the distance of at least 1500 km.
                    • In case your flight was cancelled and the airline offered you re-routing but the departure time of the re-routed flight offered by airline is at least 1 hour early than your scheduled flight departure time and the arrival time of the re-routed flight is at least 3 hours later than your scheduled flight arrival time then you can claim flight delay compensation i.e. 200€. However, if the delay exceed 3 hours then the compensation is 400€ for the distance above 1501 km.
                    • In case your flight was cancelled and the airline offered you re-routing but the departure time of the re-routed flight offered by airline is at least 1 hour early than your scheduled flight departure time and the arrival time of the re-routed flight is at least 4 hours later than your scheduled flight arrival time then you can claim flight delay compensation i.e. 300€. However, if the delay exceed 4 hours then the compensation is 6000€ for the distance of at least 3500 km.

                    Case 2: You Were Informed About Cancellation Of Your Flight Between 7 To 14 Days Prior To Your Flight Departure Date.

                    • If your flight was cancelled between 7 and 14 days before departure, below table can be used to refer the amount to claim from airlines:

                    Flight Distance

                    Departure & Arrival Flight Delay Hours

                    Compensation

                    Less than 1,500 km Departure - from 2+ hours earlier & Arrival - up to 2 hours later 125 €
                    Departure - from 2+ hours earlier & Arrival - 2+ hours later 250 €
                    Arrival - 4+ hours later 250 €
                    1,500 km - 3,500 km Departure - from 2+ hours earlier & Arrival - up to 3 hours later 200 €
                    Departure - from 2+ hours earlier & Arrival - 3 to 4 hours later 400 €
                    Arrival - 4+ hours later 400 €
                    More than 3,500 km Departure - from 2+ hours earlier & Arrival - up to 4 hours later 300 €
                    Arrival - 4+ hours later 600 €
                    • In case your scheduled flight was cancelled and the airline offered you re-routing but the departure time of the re-routed flight offered by airline is at least 2 hour early than your scheduled flight departure time and the arrival time of the re-routed flight is at least 2 hours later than your scheduled flight arrival time then you can claim flight delay compensation i.e. 125€. However, if the delay exceed 4 hours then the compensation is 250€ for the distance of at least 1500 km.
                    • In case your scheduled flight was cancelled and the airline offered you re-routing but the departure time of the re-routed flight offered by airline is at least 2 hour early than your scheduled flight departure time and the arrival time of the re-routed flight is at least 3 hours later than your scheduled flight arrival time then you can claim flight delay compensation i.e. 200€. However, if the delayed exceed 4 hours then the compensation is 400€ for the distance between 1501 km to 3500 km.
                    • In case your scheduled flight was cancelled and the airline offered you re-routing but the departure time of the re-routed flight offered by airline is at least 2 hour early than your scheduled flight departure time and the arrival time of the re-routed flight is at least 4 hours later than your scheduled flight arrival time then you can claim flight delay compensation i.e. 300€. However, if the delay exceed 4 hours then the compensation is 600€ for the distance of at least of 3500 km.

                    The above mentioned compensation amounts are according to the EU 261 Rule. If you want to check the exact distance of the flight route you are traveling with, you can use the great circle mapper distance calculator.

                    Case 3: You Were Informed About Cancellation Of Your Flight 14 Days Before Flight Departure Date

                    • In case arrival time of your new flight varies a lot from your scheduled flight’s arrival time then according to the EC 261/2004 Rule, the passenger has to claim for the refund. Airlines should pay you full refund of the flight ticket cost within 7 days.
                    • If you were informed in advance i.e. 14 days before your scheduled flight then you cannot claim any compensation.

                    EU 261 Rule Additionally Entitles You To Claim Compensation For Holiday Packages

                    According to the EC Regulation (Directive 90/314/EEC) on flight compensation, the air passenger also gets the protection for their tour packages, vacation packages, holiday packages and travel packages. The rule applies only to packages that are purchased within EU Member States.

                    However, if the trip is scheduled for a destination outside of European Union even then you get this protection. Your schedule should have flight route, destination as well as transport facility mentioned clearly on it. It is extremely important to have this data. The trip organizer needs to mention the time and location of the flights' connections and stopovers in written form.

                    If there is anything missing from the above mentioned data then it is solely the responsibility of the tour organizer. If the terms and conditions are not met properly, the airlines can revise the price of the compensation.

                    Flight Delay Compensation Calculator
                    E.g., 27.07.2017



                      Tarmac Delay Rule / Rule 240

                      There can be a certain reason behind flight delays which further causes the passengers to suffer. U.S. Department Of Transportation (DOT) has set certain rule like Tarmac Delay Rule or Rule 240 for airline passengers to claim compensation if they had any inconvenience at the airport due to flight delays, flight cancelations and denied boarding.

                      US Tarmac Delay Rule is an US air passenger rights rule which addresses the problem of passengers being stranded on the ground aboard aircraft, denied boarding and flight delays.

                      It states, among other regulations, that airlines are not allowed to wait for more than four hours on international flights or over three hours on domestic flights and also protects air travellers against involuntarily denied boarding.

                      Any flight departed from or arrived at US airport, if delays or was canceled, entitles the passengers to claim compensation in accordance with Tarmac Delay Rule.

                      You might be entitled to claim up to 400% of your one-way fare back. In accordance with the Tarmac Delay Rule, airlines are obliged to report each and every case (14 CFR Part 244) and offer unsolicited compensation. Furthermore, the airline is obliged to offer each passenger who was involuntarily denied boarding with a check or cash on the same day it occurs.

                      Rule 240 is introduced by Federal Aviation Administration (FAA) to claim compensation if air passengers has had inconvenience at airport due to flight delays, flight cancellations or denied boarding problems. FAA’s Rule 240 was obsolete after the deregulation in 1978. But still some US airlines like United Airlines are follows this rule.

                      FAQ on Flight Delays / Cancellations / Lost Baggage Compensation

                      If your flight delays for more than 3 hours, you can claim flight compensation up to $700 as per EC Regulation 261/2004. For claiming compensation you can contact us Claim Flights - German based firm which helps to claim compensation on behalf of air passengers for flight delays or for flight cancellations. Our 3 step claim process helps you to claim flight compensation quickly. You just need to enter your flight details such as flight number and flight date in our flight delay compensation calculator to know much you are entitled to claim for.
                      According to EU Air Passenger Rights Regulation, if your flight delays for more than 3 hours or if your flight get cancelled without any prior notification or you're denied boarding due to an overbooked flight tickets, then you have an air passenger rights to claim compensation from airline. EC Regulation 261/2004 entitles you to claim compensation if any inconvenience caused to you.
                      If your booked flight ticket has been cancelled without any prior notification of 2 weeks then you can claim cancelled flight compensation depends on flight distance, you will get upto $700 from airline according to EC Regulation 261/2004. If your alternate flight has been delayed for more than 3 hours then also you are entitle to calim compensation. To know more about flight cancellations Read Cancelled Flight Rights
                      According to Airline Rule 240 of Federal Aviation Administration (FAA), passengers can ask compensation from the airlines if their domestic flight delays for more than 3 hours or international flight delays for more than 4 hours. Depending upon the airlines rules and regulation, passengers may get up to $700 compensation from the airlines. But Rule 240 is not valid after deregulation, though some airlines like United Airlines follow this rule to provide compensation. To know more about flight rights Read Delayed Flight Rights
                      There are some exceptional circumstances under which you cannot claim compensation from airlines like flight delays or cancelled due to natural disasters such as bad weather, tsunami, earthquake and volcanic eruption, delayed due to strike of crew members, due to technical issues such as bird hits the engine of the plane or any manufacturing fault.
                      If your luggage or baggage are delayed or lost at the airport then you have rights to claim lost or delayed baggage compensation. You can ask for lost luggage compensation from airlines, if there is an airlines fault.